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SysAid launches iPhone application for mobile IT management, enabling IT professional to manage service requests anytime, anywhere

Tel Aviv, Israel – SysAid Technologies Ltd.,  Israeli company, a leading global provider of help desk software solutions and Customer Service Support (CSS) software, launched its new iPhone Helpdesk Application, SysAid IT Mobile. The application allows IT professionals to easily manage all helpdesk services on the go.

SysAid IT Mobile is simple and easy to use, enhancing the ability of IT managers to quickly and efficiently respond to service requests. The application allows complete control over service requests including viewing, updating, filtering, and customizing requests, all in a specially designed interface for the iPhone.

Our new mobile application provides IT Professionals with both flexibility and convenience,” said Israel Lifshitz, founder and CEO of SysAid. “By enabling IT managers to monitor and control their Helpdesk while away from their actual desk, without compromising the level of service, we are allowing IT managers to maximize their performance capabilities and increase their productivity.

The SysAid mobile application is free of charge and compatible with all releases of SysAid IT, a unique software designed to help automate IT processes and increase efficiency. SysAid IT‘s suite of fully-integrated modules includes Helpdesk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.

SysAid plans to introduce applications for Blackberry and Android by the end of 2010.

The free SysAid IT Mobile application is available for the iPhone, iPod Touch, and iPad

Get free app – here

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